Mobile Technology: Empowering the Grassroots
Abstract
Despite the promise, the majority of mobile technology solutions are only meeting the needs of a small percentage of organisations who could benefit from them. In his talk, Ken Banks will discuss how he empowers grassroots NGOs, provide the history and background to FrontlineSMS, and highlight some of the challenges in developing mobile tools which work in resource-constrained environments
Ken Banks, founder of kiwanja.net, devotes himself to the application of mobile technology for positive social and environmental change in the developing world, and has spent the last 16 years working on projects in Africa. Recently, his research resulted in the development of FrontlineSMS, an award-winning text messaging-based field communication system designed to empower grassroots non-profit organisations. Ken graduated from Sussex University with honours in Social Anthropology with Development Studies, and was awarded a Stanford University Reuters Digital Vision Fellowship in 2006, and named a Pop!Tech Social Innovation Fellow in 2008. In 2009 he was named a Laureate of the Tech Awards, an international awards program which honours innovators from around the world who are applying technology to benefit humanity. Ken's work has been supported by the MacArthur Foundation and Open Society Institute, and he is the current recipient of a grant from the Hewlett Foundation
Summary of the Seminar
Ken Banks, the founder of kiwanja.net, spoke about the importance of technology solutions that meet the needs of those working in the developing world and his own work in this area through FrontlineSMS.
While current excitement in the technology world may be focused on increasing centralization through cloud computing, this means little to people working in the developing world where internet connectivity is unavailable or unreliable. Too little investment is going into building tools that will genuinely assist the work many non-profits are doing now.
Ken developed FrontlineSMS to tap into the potential of mobile phones, which are now widely available and used in the developing world. This is a two way communication system that can be used anywhere where there is a mobile phone signal. FrontlineSMS is available as a free download and Ken's approach has been not to dictate implementation but rather to allow people to use this very general tool in whatever ways meet their particular needs. This has resulted in diverse applications, for example:
- Monitoring election practices in Nigeria in 2007
- Sending security alerts to humanitarian workers in conflict areas of Afghanistan
- Encouraging young people to take part in elections in Azerbaijan
- Updating local people on the location of speeches during President Obama's visit to Ghana
There is also great potential to combine FrontlineSMS with traditional media, such as radio, that is already widespread throughout Africa, to make this much more interactive.
Ken offered a number of points of guidance for those thinking about designing technology with social applications:
- Work with the equipment that people already have at their disposal
- Make equipment easy to assemble and intuitive
- Price it at a level people can afford
- Think about how use can be replicated - how will other NGOs find out about it?
- Assume a situation of no internet connectivity
- Where possible, give users an ability to connect with others - for example through a forum (this has been particularly successful at FrontlineSMS, with a third of those who download the software joining the online community)
- Don't let a social science approach dominate - it is much better to think in a multi-disciplinary way
- Use technology that is appropriate to the context - don't bring in tools that require knowledge and equipment not already held in the community
- Collaborate, don't compete. Sometimes NGOs can rush to do the same things; examples of genuine cooperation are hard to find
Looking ahead, Ken will be developing functionality for FrontlineSMS that makes use of internet connectivity where this is available. He is also working on finding additional funding to help organizations pay for text messages.
Wallenberg Theater
Bldg 160
Fractured Militaries: Armed Forces and Transitions from Authoritarian Rule in Asia
Under what conditions are autocratic regimes apt to break down when popular protests against them break out? Prof. Lee will showcase and explain the decisive role of armed forces in reinforcing or undermining the prolongation of authoritarian rule. He will offer a theoretical framework and illustrate it with two contrasting cases: the June 1989 massacre at Tiananmen Square, where the Chinese military suppressed protesters and safeguarded the regime; and the People Power revolt in Manila in February 1986, when the Philippine military swung its weight in favor of liberalization.
Terence Lee is associate editor of Armed Forces and Society. His writings have appeared in Asian Survey, Armed Forces and Society, Comparative Political Studies, and Foreign Policy. He studies civil-military relations, military organizations, and international security; other interests include Southeast Asian politics and political science theories. He was formerly an assistant professor in the S. Rajaratnam School of International Studies at Nanyang Technological University (Singapore), and a postdoctoral fellow in the John M. Olin Institute for Strategic Studies at Harvard. His PhD and MA are in political science from the University of Washington, Seattle. Other degrees include a master’s in strategic studies from NTU and a University of Wisconsin-Madison BA (with Distinction) in political science and Southeast Asian Studies.
Daniel and Nancy Okimoto Conference Room
Payne Distinguished Lecture Series 2009 Reducing Uncertainty: Intelligence and National Security, Lecture 3: Anticipating Opportunities: Using Intelligence to Shape the Future
Thomas Fingar, the 2009 Payne Distinguished Lecturer and former Deputy Director of National Intelligence for Analysis and Chairman of the National Intelligence Council, will give the third Payne Distinguished Lecture on October 21, 2009, in the Bechtel Conference Center, 616 Serra Street.
The theme for the 2009-10 series is Reducing Uncertainty: Intelligence and National Security. Dr. Fingar's third lecture will be titled, "Anticipating Opportunities: Using Intelligence to Shape the Future."
Dr. Thomas Fingar is Payne Distinguished Lecturer in the Freeman Spogli Institute for International Studies at Stanford University. From May 2005 through December 2008, he served as the first Deputy Director of National Intelligence for Analysis and, concurrently, as Chairman of the National Intelligence Council.
Dr. Fingar served previously as Assistant Secretary of the State Department’s Bureau of Intelligence and Research, Principal Deputy Assistant Secretary (2001-2003), Deputy Assistant Secretary for Analysis (1994-2000), Director of the Office of Analysis for East Asia and the Pacific (1989-1994), and Chief of the China Division (1986-1989). Between 1975 and 1986 he held a number of positions at Stanford University, including Senior Research Associate in the Center for International Security and Arms Control. Dr. Fingar is a graduate of Cornell University (A.B. in Government and History, 1968), and Stanford University (M.A., 1969 and Ph.D., 1977 both in Political Science).
The Payne Lectureship is named for Frank E. Payne and Arthur W. Payne, brothers who gained an appreciation for global problems through their international business operations.
The Payne Distinguished Lecturer is chosen for his or her international reputation as a leader, with an emphasis on visionary thinking; a broad, practical grasp of a given field; and the capacity to clearly articulate an important perspective on the global community and its challenges.
Bechtel Conference Center
Thomas Fingar
Freeman Spogli Institute for International Studies
Stanford University
Encina Hall, C-327
Stanford, CA 94305-6055
Thomas Fingar is an affiliate at the The Center for International Security and Cooperation (CISAC) in the Freeman Spogli Institute for International Studies at Stanford University. He was the inaugural Oksenberg-Rohlen Distinguished Fellow from 2010 through 2015 and the Payne Distinguished Lecturer at Stanford in 2009.
From 2005 through 2008, he served as the first deputy director of national intelligence for analysis and, concurrently, as chairman of the National Intelligence Council. Fingar served previously as assistant secretary of the State Department’s Bureau of Intelligence and Research (2000-01 and 2004-05), principal deputy assistant secretary (2001-03), deputy assistant secretary for analysis (1994-2000), director of the Office of Analysis for East Asia and the Pacific (1989-94), and chief of the China Division (1986-89). Between 1975 and 1986 he held a number of positions at Stanford University, including senior research associate in the Center for International Security and Arms Control.
Fingar is a graduate of Cornell University (A.B. in Government and History, 1968), and Stanford University (M.A., 1969 and Ph.D., 1977 both in political science). His most recent books are From Mandate to Blueprint: Lessons from Intelligence Reform (Stanford University Press, 2021), Reducing Uncertainty: Intelligence Analysis and National Security (Stanford University Press, 2011), The New Great Game: China and South and Central Asia in the Era of Reform, editor (Stanford University Press, 2016), Uneasy Partnerships: China and Japan, the Koreas, and Russia in the Era of Reform (Stanford, 2017), and Fateful Decisions: Choices that will Shape China’s Future, co-edited with Jean Oi (Stanford, 2020). His most recent article is, "The Role of Intelligence in Countering Illicit Nuclear-Related Procurement,” in Matthew Bunn, Martin B. Malin, William C. Potter, and Leonard S Spector, eds., Preventing Black Market Trade in Nuclear Technology (Cambridge, 2018)."
China and the World
Learn more. Fingar Former Deputy Director of National Intelligence for Analysis; Chairman of the National Intelligence Council; Payne Distinguished Lecturer Speaker
When It Comes to Demand Response, Is the Federal Energy Regulatory Commission its Own Worst Enemy?
The traditional approach to demand response of paying for a customer's electricity consumption reductions relative to an administratively set baseline is currently being advocated by the Federal Energy Regulatory Commission (FERC) as a way to foster the participation of final consumers in formal wholesale markets. Although these efforts may lead to greater participation of final consumers in traditional demand response programs, they are likely to work against the ultimate goal of increasing the benefits that electricity consumers realize from formal wholesale electricity markets, because traditional demand response programs are likely to provide a less reliable product than generation resources. The moral hazard and adverse selection problems that reduce the reliability of the product provided by traditional demand response resources can be addressed by treating consumers and producers of electricity symmetrically in the wholesale market. Several suggestions are made for how this would be accomplished in both the energy and ancillary services markets. A specific application of this general approach to the California wholesale electricity market is also provided.
Cookstoves and Obstacles to Technology Adoption by the Poor
Programs to distribute improved biomass stoves have traditionally been unsuccessful, despite enormous potential health and climate benefits. This research note helps explain the reasons for this by considering three main prerequisites for technology adoption by the poor. The first success factor is motivation on the part of customers to adopt the new product. When motivation does not exist initially, it must be created through education, social marketing, or improved design. The second essential component is that the product be affordable, be it through disposable income, financing, or subsidies. Finally, the success of a product is dependent on the level of user engagement necessary to take advantage of it.
Improved cookstoves rank poorly on all three dimensions: their benefits are rarely valued highly by customers at the outset, they are expensive, and they require a significant change in lifestyle to be put into use.
These three potential barriers to adoption are relevant to any product aimed at consumers at the "bottom of the pyramid" in income. They help explain why some products (for example, Coca-Cola and cell phones) have penetrated markets rapidly while others such as cookstoves have achieved very limited penetration.