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From techie to truck driver in Silicon Valley. From tea broker to techie in Bangalore. The wave of jobs heading offshore causes wrenching loss--and produces enticing gains. Rafiq Dossani comments.

In Silicon Valley 200,000 workers have lost their jobs since 2001, albeit only 6,000 of those jobs headed overseas, Stanford University researcher Rafiq Dossani estimates. But that number will grow, he says, as the offshoring pace accelerates for jobs in software programming and product development. Already 150,000 engineers hack away in Bangalore--20,000 more than in Silicon Valley, the Times of India reports. Cisco used only a few Infosys workers in Bangalore six years ago; now it uses almost 300 contract staff, plus 550 full-fledged employees in its own Bangalore office. In two years PeopleSoft's Bangalore offshore force has grown to 200 freelancers and 350 full-timers.

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Professor McMillan presents a paper co-authored by Pablo Zoido in which they descibe secret-police chief Vladimiro Montesinos Torres' effectiveness in undermining Peru's democratic institutions through bribery.

One single television channel's bribe was five times larger than the total of the opposition politicians' bribes. By revealed preference, the strongest check on the government's power was the news media.

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John McMillan Professor Graduate School of Business
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Mexico's former foreign minister Jorge Castañeda spoke at Stanford Institute for International Studies (SIIS) on February 19, 2004 on "America and the World: Non-U.S. Perspectives -- A View from Mexico."

Mexico's former foreign minister Jorge Castañeda spoke at Stanford Institute for International Studies (SIIS) on February 19, 2004 on "America and the World: Non-U.S. Perspectives -- A View from Mexico."

Castañeda, who served as Mexico's Secretary of Foreign Affairs from January 2000 to January 2002 spoke in capacity as the Visiting Payne Distinguished Lecturer for winter 2004. He is currently a professor of international affairs at the National Autonomous University of Mexico.

During his lecture, Castañeda cited the United States' unilateral actions against Iraq and the Bush administration's unwillingness to discuss ratifications to NAFTA as reasons for rising anti-American sentiments in Mexico.

The Payne Lectureship is named for Frank E. Payne and Arthur W. Payne, brothers who gained an appreciation for global problems through their international business operations. Their descendants endowed the annual lecture series at SIIS.

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Daniel Scheinman is the senior vice president of Corporate Development at Cisco Systems. He is responsible for business development, strategic alliances, strategic technology policy, and corporate public relations. As head of corporate development, his role has grown to include responsibility for mergers and acquisitions, strategy, major partnerships and alliances, and advanced Internet projects. Dan, who joined Cisco in 1992, was a founder of the company's legal and government affairs departments. Dan is responsible for leading the company's acquisition and strategic partnership strategies. Cisco's acquisition strategy is among the most acclaimed in the industry and has resulted in the company's successful entry into several new arenas. Over the past ten years with Cisco, Dan has worked with organizations around the world to help redefine the way public and private sectors work together. He has helped facilitate an ongoing dialogue between government and private sector leaders about the Internet economy. A thought leader in the use of media within the corporate environment, Dan pioneered a Web-based multimedia news room called News@Cisco. In addition to his responsibilities at Cisco, Dan is a founding member of TechNet. TechNet's mission is to build bipartisan support for policies that strengthen America's leadership of the New Economy. The National Law Journal has named him one of the 100 most influential lawyers in the United States, and he is on the board of visitors at Duke University Law School. Dan holds a Juris Doctorate degree from Duke University Law School and a political science degree from Brandeis University.

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Dan Scheinman Senior VP, Corporate Development Cisco Systems
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Russia's richest oilman and former head of Yukos Oil, Mikhail Khodorkovsky, sits in jail as a Moscow City Court denied him bail in January. Proponents of renationalizing Russia's oil reserves continue to rejoice, as legal proceedings have started against some of the former top executives at Yukos for tax evasion.

Those events follow December's Duma elections in which the supporters of Russia's privatization program of the 1990s were dealt a decisive blow. With Mr. Khodorkovsky behind bars since October, hopes of the Putin government reaping a larger share of windfall profits from Russia's oil companies and redistributing them among the masses continue to grow.

Yet the survival of private oil companies in Russia is critical for sustaining and pushing forward broad-based economic and energy sector reforms. A return to state ownership could lead Russia down a similar path to other oil-rich states in the developing world that are plagued by weak institutions, centralized growth and unbalanced growth.

The government's recent freezing of billions of dollars of Yukos stock sent the

Russian stock market tumbling. It may have marked the first step toward redefining business-state relations ? through either a renationalization of the oil industry or unbridled government access to the oil companies' profits ? in directions dangerous to economic stability.

Russia is unique among resource-rich countries in the developing world, since it has privatized its oil sector. The oil sector in most other developing countries, such as Nigeria, is state owned. As a result, the Russian state doesn't accrue revenue from its abundant oil reserves directly but, rather, must negotiate with private domestic owners to receive its cut.

The existence of the private oil companies is responsible for spurring economic reform in Russia. Over the last few years, they have pushed for stable property rights, transparency, corporate governance and a new tax regime ? in order to maximize their profits, attract foreign partners and secure their investments over the long term.

Yet business-state relations in Russia are at an all-time low. A power struggle between Mr. Khodorkovsky and President Vladimir Putin may lie behind Russia's private oil sector troubles. Specifically, Mr. Khodorkovsky's foray into politics challenged an unofficial agreement between Mr. Putin and Russia's powerful business elite, known as the oligarchs: If the Russian oligarchs stayed out of politics, the Russian government would stay out of their businesses. By providing financial support for opposition political parties and revealing his own presidential ambitions, Mr. Khodorkovsky overstepped the boundaries of what was considered the proper role of the Russian business community. In many ways, Russia's struggle with Yukos and Mr. Khodorkovsky is analogous to the U.S. government's battle with John D. Rockefeller at the turn of the 20th century.

The Putin administration's legal actions against Yukos are driven primarily by its desire to prevent the giant from monopolizing the oil industry and thereby amassing greater political power. The recent collapse of the merger between Yukos and Sibneft is seen as a giant step toward curtailing Yukos' power. The Roosevelt administration was motivated by similar concerns when it sued Standard Oil in 1906 for violating the Sherman Antitrust Act. In particular, it helped to define the respective roles of private business and government in the United States that have propelled its unprecedented economic growth -- the former as responsible property holders and reliable taxpayers and the latter as the chief regulator that protects property rights and ensures fair competition.

The Russian government's confrontation with Yukos is likewise a single episode in a drama that still is unfolding but ultimately could serve to bolster Russia's transition to a market economy by determining both the appropriate role of the state in the economy and of businessmen in politics.

Erica Weinthal is a visiting fellow at Stanford University's Institute for International Studies. Jones Luong is an associate professor of political science at Yale University.

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Emeka Duruigbo is Research Fellow at the Program on Energy and Sustainable Development and a SPILS Fellow at Stanford Law School where he is working on designing institutions for managing oil revenues for socio-economic development in Nigeria. He is licensed to practice law in Nigeria and California and has a broad experience that cuts across business, law and academia. At PESD, he is examining the potential for international gas trade and investment in sub-Saharan Africa, with a special focus on advanced LNG and pipeline projects.

Emeka received an LL.B. from the University of Benin and a professional certificate from the Nigerian Law School. He also holds an LL.M. from the University of Alberta and an S.J.D. from Golden Gate University.

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Henry S. Rowen
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President George W. Bush has selected APARC director emeritus Henry S. Rowen as one of the two final members of the Commission on the Intelligence Capabilities Regarding Weapons of Mass Destruction, according to a Feb. 14 announcement by the White House.

President George W. Bush has selected APARC director emeritus Henry S. Rowen as one of the two final members of the Commission on the Intelligence Capabilities Regarding Weapons of Mass Destruction, according to a Feb. 14 announcement by the White House.

In addition to being the director emeritus of the Asia-Pacific Research Center, Rowen is co-director of the Stanford Project on Regions of Innovation and Entrepreneurship (SPRIE), and a senior fellow at the Stanford Institute for International Studies. He was appointed a senior fellow of the Hoover Institution in 1983. He is the Edward B. Rust Professor of Public Policy and Management, emeritus, at the Stanford Graduate School of Business. He served as assistant secretary of defense for international security affairs from 1989 to 1991, chairman of the U.S. Intelligence Council from 1981 to 1983, and deputy assistant secretary of defense for international security affairs from 1961 to 1964.

Charles M. Vest, president of the Massachusetts Institute of Technology, is the other final commission member announced by the White House.

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APARC's Rafiq Dossani comments on offshoring U.S. jobs to India, the so-called "reverse brain drain."

Silicon Valley cannot be replicated-not even in the US, leave alone India.

But there is no underestimating the complex and high end nature of information technology work that's increasingly being done in India.

There is almost nothing that is not doable, except certain high investment, high value manufacturing, like microprocessors.

This year stands out for the speed with which India, still very much a poverty ridden developing country, has emerged as a partner of mature econom-ies in a wide ranging field that covers information technology, business processes and research and development.

Unsurprisingly, such a major development has been accompanied by drama, excitement, anguish and misunderstanding. The rapid acceleration in trends, which in some cases date back to over 10 years, has given little time to players on both sides to rationally assess and adjust to new realities.

Some don't seem to know what has hit them and have therefore gone on to make unrealistic assumptions.

In the west, particularly in the US, there is a backlash against outsourcing to countries like India, China, the Philippines and Russia, with India being the most visible and so taking most of the rap.

Correspondingly, there is an element of euphoria in India in the belief that it has arrived. Some are making unrealistic assumptions that it is on the way to becoming a new Silicon Valley to the world.

Significantly, the knowledgeable and those who are in the vortex of change have a realistic view of what exists on the ground and an enlightened foresight of the shape of things to come.

In this survey of opinion leaders in the information technology industry, we try to come to grips with the new, rapidly emerging reality what is the exact nature of the high tech work taking place in India in information technology and what are the precise contours of the emerging cross border partnerships?

First, the Silicon Valley red herring. Sridhar Mitta, managing director of the incubating firm e4e Labs, almost snorts at the mention of Silicon Valley.

He recalls how the good professors at Stanford University started to get too many visitors who came and asked the same questions what makes Silicon Valley tick and can we replicate it in our country?

They undertook a methodical study for a couple of years and helped define the uniqueness of the creative process that occurs in a small geography 30 miles by 10 miles, near the Californian city of San Francisco.

To Mitta, the Valley's defining characteristic is that some of the best brains in the world are concentrated in a small geography. "It is an innovative high tech cluster. There is an ecosystem of companies which add value to each other."

In Silicon Valley people are willing to share ideas and are not worried about theft. Business discussions are concluded very fast as people want to get on with a project. A project can be started in a week.

There is no concern over individual ideas being stolen as it is assumed that if you are bright you will have many more worthwhile ideas. In the Valley, people don't care about religion, creed or nationality. "There is only one religion, business," Mitta says.

Another industry insider concurs. "Silicon Valley is not a service, but a risk taking model, whereas the Indian software model is largely based on cost effective and efficient delivery of services," he differentiates.

Many of tomorrow's problems are first defined in US universities and then get crystalised as business opportunities. "Firms in the Valley work closely with those universities to quickly grasp the business ideas that emerge from diagnosing and solving a technical problem, for example."

Where does Indian expertise and capability stand then? "The Indian environment still lacks the original ideas that create the new business models. This is because of the lack of proximity to markets," the industry insider explains.

"Once an engineering problem is defined, it can be executed in India." The key and growing Indian competency now is that it has crossed the technical hurdle, there is little that cannot be technically done in India.

If Silicon Valley scores 100 for the purpose of our present discussion, Mitta gives Bangalore 15.

"Bangalore has passed criticality in technical prowess but is still abysmally low in interaction. The culture of networking is better in Bangalore than in the rest of India but nowhere near what exists in the Valley. Here a major part of the load is carried by multinationals which guard their secrets very jealously," Mitta says.

Bangalore also scores on its educational institutions which can deliver the raw materials or skills. Like the Valley, it has some of the best brains, relatively speaking, and some companies have reached criticality of size. Some complex work gets done here in a serial way within companies.

"I know that a US company can start a complex work group here which involves doing many things, though not all. But I don't know what the company on the floor above mine is doing," notes Mitta.

Subroto Bagchi, COO of MindTree Consulting, who is based in the US, explains that in the 1990s people thought that any work that required a high degree of customer knowledge and collaboration, design and architecting had to be done exclusively in the US.

"Anything that required innovation had to be done near the water cooler. So now there is hardware, software and wetware the coffee machine and what's between your two ears, as most of the human brain is water."

But the big change has come with the availability of high bandwidth which has made the water cooler virtual.

"If earlier we looked at India for just development or maintenance work, now we are able to look at co-development and co-architecting," Bagchi notes.

Till two human beings meet, trust is not established. Innovation-related activity, co-development and co-architecting are not done by two entities but by two human beings.

Two techies have to accept each other as "buddies" before they can innovate together. "That happened after Y2K. It established the cross cultural comfort. In a nutshell, India has become legitimate," Bagchi adds.

Higher value add projects are now coming to India and company boards across the world are increasingly being asked, 'What is your India strategy?' Investors in venture capital funds are asking them, 'What are your plans for India,' and they in turn are asking companies 'What are your India development plans?'

The software insider says India's current role is to "complement" not "replace" Silicon Valley. "If present trends continue, maybe India can equal Silicon Valley in seven to 10 years. But the approach cannot be 'We versus they.'"

Another authority adds his support to this scenario, making a deft distinction between what is on and not on.

Says Madhukar Angur, David M French distinguished professor at the Flint School of Management, University of Michigan: "Today almost nothing is too high-tech for India. In technology (IT, designing, R&D) India has taken significant strides. It is pretty close to self-sustaining growth. But it is not quite there. So MNCs will look at India as a location for startups but not standalone ones."

So they will also seek out partners, as Intel has done with startups like Tejas Networks.

The cooperation and joint development approach is underlined by K P Balaraj, managing director of WestBridge Capital Partners.

He feels that "the vast majority of the work being done by start-ups in India is led by teams located in the Valley. What is changing though is the timing of an India ODC (overseas development centre) which is being set up much earlier in the life cycle or even at the seed stage."

What is more significant is that as multinationals which follow the example of early leaders such as GE, TI, Intel, Oracle and others start to do more cutting edge work here, there will be a large base of India-based engineers and managers who will have the experience of building and bringing a world-class product to global markets, primarily the US.

"From this base, we will see a future generation of product entrepreneurs emerge who will have the vision and market credibility to attract high quality VC funding for their plans," Balaraj adds.

Innovation means developing new technology or products. Product development in India is already taking place but as a secondary exercise.

Sanjay Kalra, CEO of the HCL-Deutsche Bank joint venture DSL Software, explains the sequence of what came first and then what followed. At any point of time more than 70 percent of spending takes place on sustaining investments in existing technologies.

This, like work on new technologies, also requires high end work that is innovative. But a majority of the effort is in tasks that are process and procedure bound.

In such tasks, innovation is focused on how to deliver the subcontracted tasks better (process improvement, quality).

High end startups are now beginning to allocate and locate a high percentage of employees (or contractors) in India.

In the past it was the large technology players that leveraged the lower costs and high availability of talent. The smaller startups would contract to small and large players on a need basis.

But of late a lot of smaller startups are also beginning to factor in India as an integral part of their business plans right from the beginning.

What is more, several start-ups are now using India as the base to also conceptualise and then produce in India for markets in Asia.

The good news on products is that Intel is in India in a big way and is going in for the joint effort startups that hold the key to the future. Intel's own agenda, says Ketan Sampat, president of Intel India, is to establish leading edge design capability.

Says Sampat: "At Intel's development centre (its largest non-manufacturing site outside the US), we are engaged in some of the most advanced development activities not just in India but anywhere in the world. For example, the flagship next-generation enterprise processor that Intel will have in volume production is being designed entirely in Bangalore."

But he sees an important milestone that has to be crossed Indian firms still have not broken into the ranks of product companies with their own intellectual property and branded product lines.

"The i-flex's of the world are still too few and far between," Sampat says. So Intel Capital, the company's strategic investment programme, has been an investor in several Indian technology companies. Sampat mentions the investment in Sasken Technologies.

"Its product GSM/ GPRS software stacks complements our "Manitoba" (wireless Internet on a chip) product and it has customers worldwide."

He also mentions another telecom company, Tejas Networks. "It is starting with the Indian market which is sizeable now and is using it as a springboard to the global market."

Sanjay Nayak, CEO, Tejas Networks, sees only the beginnings of high end startups in India, like his company. "It will take some time before we see a major shift in startups originating in India, though the enablers are all there."

The most common trend is to have an "engineering backend" in India of a US originating startup. Within this, the major amount of work that is being done is "software" centric not much system design or hardware design work is done.

He expects that "once we have a few success stories of high-end product companies from India, it will accelerate the trend." In the past, countries like Israel and Taiwan have witnessed such trends.

Srini Rajam, chairman and CEO of Ittiam, another startup product company, sees high end start ups becoming increasingly dependent on designs done in India.

"There is a strong push coming from the investors of the start ups to locate a large part of their design team in India or source their key designs/IP from Indian companies, in order to improve R&D budget utilisation and time-to-market."

He sees early revival worldwide in one segment-the semiconductor and embedded systems. "This is in turn is enabling the growth of chip design, embedded software and system design activities in India."

Several factors are likely to encourage more high end work to come to India and help it become an increasingly important partner of Silicon Valley.

First, the reverse brain drain or brain gain that has been taking place in the last few years, especially since the tech bubble burst in early 2000 and the recession that set in in Silicon Valley.

One person who has been plotting it carefully is Rafiq Dossani, a senior research scholar at the Asia-Pacific Research Centre of Stanford University.

"My guess is that 6,000 jobs have been lost from Silicon Valley in IT to India. Looking ahead, the flow will depend on both opportunities in India and here."

The Silicon Valley economy is picking up rapidly and hiring should soon increase, feels Dossani. In addition, it remains unbeatable on new product development because of its global reach of talent and proximity to markets.

So the younger and more innovative will be attracted to the Valley. India will continue to attract those in the 30-40 age group interested in raising families in India and those interested in a rapid rise up the executive ladder through a stint at a senior level in India.

Also, a key security factor is enabling high end work to shift to India, argues Angur. India will be a country of choice for location of partnerships on considerations of economic stability.

"Multinationals gamble on technology but are cautious on geography. Even China and Taiwan have a security downside. India-Pakistan relations is indeed perceived as a security risk but still India is on the preferred US list."

He sees a significant historical parallel. Technology and IT will be to India what the automobiles industry was to the US.

"One out of every three in the US has something to do with automobiles. The IT revolution has the seeds of becoming something like that. In the immediate future mutlinationals will consider India more and more for high-tech startups and there will be more high tech jobs."

Bagchi shares a deeper insight rooted in Indian history and social development. India, he feels, has two cards up her sleeve: "One is the power of diversity and two the power of pluralism, imparted to it by its institutions."

The future of the global economy is in more trade but post 9/11, the west is also looking for a sense of comfort a degree of security and cultural fit.

How many countries are there with world class capability in IT services from which an American company can source? Out of the choices available, how many countries are both diverse, so that there is a democratic-cultural fit, and believe in institutional pluralism - executive, judiciary, legislative system? "These institutions give a guarantee of continuity," he says.

To become an innovation partner to Silicon Valley, an economy must innovate. Innovation is invariably linked to diversity. The US has been at the cutting edge of technologies because it has such a pro-immigration policy.

"We did IT services for 15 years and moved up the value chain. But the next big value chain is about innovation. That innovation depends on the fertility condition on the ground. That condition is necessarily about diversity," Bagchi adds.

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With the next round of presidential primary elections coming up Tuesday, billboards are popping up across South Carolina with a political message that might resonate with any Democratic contender: "Lost your job to free trade and offshoring yet?"

The issue of employment is high on the agenda in this political season. President Bush can take credit for an economic recovery, but he is vulnerable when it comes to jobs. The stock market is up, but job growth is dismal -- only 1,000 jobs were created in December, a fraction of the 300,000 new jobs the Bush administration projected.

As the temperature rises over disappointing job growth, the practice of "offshoring" -- sending jobs overseas to cheap labor markets -- has worked its way into the rhetoric of the presidential campaign trail.

Sen. John Kerry of Massachusetts, the Democratic front-runner after victories in Iowa and New Hampshire, has been denouncing the Bush administration for rewarding "Benedict Arnold CEOs" who move "profits and jobs overseas." Howard Dean, the populist former governor of Vermont, has told his audiences that America needs a president "who doesn't think that big corporations who get tax cuts ought to be able to move their headquarters to Bermuda and their jobs offshore."

Significance unknown

There's no consensus among economists and experts over the long-term significance of the trend toward offshoring, jargon that combines the words "offshore" and "outsourcing." It generally refers to the export of white-collar jobs in information technology and other professional fields such as accounting and banking services.

But blue-collar workers have borne the brunt of the pain. South Carolina, a key battleground state for the Democrats, has been hit hard by overseas outsourcing in the textile industry, and has lost about 64,000 manufacturing jobs over the past three years, according to the American Manufacturing Trade Action Coalition, the Washington-based lobbying group that paid for the billboard ads.

Offshoring statistics are fuzzy at best. One report estimates that 300,000 of the 2.4 million jobs lost since the beginning of the recession in 2001 can be attributed to offshoring. Future projections are all over the map: One predicts 3.3 million service-sector jobs will go overseas in the next 15 years, while a University of California-Berkeley report estimated 14 million U.S. service jobs are at risk.

"I think the issue is going to be exaggerated and manipulated by both sides in the political debate," said Dean Davison, an analyst at the Meta Group, a technology research and advisory firm in Stamford, Conn. "There are distinct differences of opinion in what corporations should do to take responsibility, and what kind of public policy should be implemented."

Legislation has been introduced in Congress to address the issue, some of it intended to stir up debate rather than win passage. Kerry introduced a bill in November that would require call-center operators to disclose their physical location to consumers who phone in for customer service or technical help, ostensibly to discourage U.S. companies from moving such jobs overseas.

On the other end of the ideological spectrum, Sen. Craig Thomas, R-Wyo., won passage for his amendment to the Senate's omnibus appropriations bill last week that bans some federal contracts to vendors using offshore labor. News of this caused a furor over the weekend in the New Delhi press, on the assumption the lucrative Indian industry in back-office contracting operations was threatened by congressional sanctions. But that was a false alarm.

Few firms affected

The ban applies only to a relatively small number of U.S. companies bidding for contracts under a Bush administration program to privatize certain federal government services, such as architectural design work, explained John Palatiello, a Washington-based lobbyist representing domestic companies bidding for privatization contracts. The strategy, he said, was to prevent federal unions from claiming their jobs were being sent overseas.

"The motivation wasn't to stop offshoring per se," Palatiello said, "but rather to get it out of the debate on privatizing federal services."

Antipathy to offshoring has deep political roots. Manufacturers in the toy and apparel industries have gone overseas for decades to produce their goods from contractors using cheap labor. Gradually, electronics makers and Silicon Valley's computer brands all followed -- and more recently software and professional services.

Presidential wannabe Ross Perot immortalized this inexorable force of globalization as the "giant sucking sound" from Mexico when he campaigned against the North American Free Trade Agreement in the 1992 election. Twelve years later, many of those Mexican manufacturing jobs have moved to China.

The fuss over job loss in this presidential election year is of particular concern in India, the nation that is benefiting most from the offshoring boom. A Jan. 19 article in the Times of India, headlined "Why is the U.S. running scared?" captured the dismay: "The issue has become a political hot potato. It has even entered the presidential debate, with Democrat Howard Dean attacking his rival contender Wesley Clark for being soft on it. Why the big hoopla over outsourcing?"

Rafiq Dossani, a consulting professor at Stanford University's Asia-Pacific Research Center, published a study of companies moving operations to India last year. He is a proponent of the business efficiencies of offshore labor markets. But even he is concerned about the long-term political consequences.

"This may be a problem in the minds of some politicians now, even before there's been sufficient analysis of what is going on," said Dossani, a New Delhi native. "But I think over the next five years this is going to have a huge impact. The range of jobs that can be offshored is mind-boggling."

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Sandra Morris will discuss her company's experience in the evolution of their global workforce. Morris is the general manager of Intel's e-Business Group which develops and runs all of the information systems, supply chain software, and internet applications at Intel Corporation. During the past three years, Intel's e-Business Group has been one of Intel's lead vehicles in establishing a professional software development and support capability in places such as Bangalore, India and Penang, Malaysia. Morris will discuss her experiences on how to be successful in global transitions as well as some of the pitfalls. She will also address the potential - and the limits - of offshoring and outsourcing.

Sandra Morris is vice president and chief information officer of Intel Corporation. As CIO, she manages Intel's e-Business Group and jointly manages Intel's information technology (IT) strategies with Douglas Busch.

Morris drives Intel's e-Business efforts. In this role, she is responsible for enterprise applications at Intel, including supply chain management, finance, employee services, marketing, and field sales and support applications. She oversees Intel's use of the Internet for e-Business with customers and suppliers, and is responsible for leading Intel to be a 100 percent e-Corporation.

Morris joined Intel from the David Sarnoff Research Center for RCA Corporation, where she prototyped the use of PCs in innovative multimedia applications. Prior to her work at RCA, Morris was a faculty member at the University of Delaware, where her research focused on the use of PCs in families and in schools. Morris co-authored a book published by McGraw-Hill, Multimedia Application Development Using Indeo® Video and DVI Technology.

Morris is a graduate of the University of Delaware where she earned her bachelor's degree, with honors and distinction, in education in 1976, and her master's degree in human resources in 1981. She has also completed postgraduate work at the University of Pennsylvania.

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Sandra Morris VP and Chief Information Office Intel Corporation
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