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Water is scarce, costly, and contaminated in Kibera, Nairobi -- one of Africa's largest urban slums. On good days, the women and children spend just under an hour finding clean water in their community. On bad days, the price of water increases tenfold and the search takes all day. Often, people ask jokingly whether it is water or cholera they are buying.

Many slums like Kibera lack access to clean drinking water, but they don't lack access to mobile phones. This is the insight behind M-Maji, a start-up non-profit project that uses mobile phones to empower communities with better information about water availability, price, and quality. This seminar will introduce the M-Maji system, and describe some of the challenges to designing for such a complex social environment.Background: M-Maji emerged from the Designing Liberation Technologies course in the Stanford d.school, which focused on using mobile phone technology for health improvement in Kibera. M-Maji has since received funding to run a pilot from the Program on Liberation Technologies and the Center on Philanthropy and Civil Society at Stanford

Sunny Jeon is the principal investigator to M-Maji research, and is currently making frequent trips to Kenya to prepare for a randomized impact evaluation of their water program. He is also a Ph.D. Candidate in the Stanford Department of Political Science, where he is working on a dissertation project that studies the economic and political returns to ethnic diversity.

Katherine Hoffman is a co-terminal student completing a B.A. in International Relations and Economics and an M.A. in International Policy Studies with a focus on Global Health. She has been involved with M-Maji since it began in Spring quarter, and has just returned from a trip to Kenya in December to begin laying the groundwork for the project implementation. 
Her primary interests include economic development and health improvement in low-resource settings. Past experience includes internships at the Bonn International Center for Conversion in Bonn, Germany and at the Institute for Financial Management in Chennai, India; she has also volunteered at the Center for the Working Girl in Quito, Ecuador and studied abroad for a quarter in Moscow.

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Katherine Hoffman M.A. Candidate, International Policy Studies, Global Health Speaker Stanford University
Sunny Jeon Ph.D. Candidate,Political Science Speaker Stanford University
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Abstract
Consider three different worlds of poor network connectivity:

  • Scenario 1: A user in Africa uses a cheap mobile device with voice and SMS as the only data connectivity channel (140 bytes per message and each SMS costs money).
  • Scenario 2: A university in India has good connectivity which is shared simultaneously by 400 users. (Per user share = 2 Kbps)
  • Scenario 3: A school in Kenya has a computer but no Internet.

In this talk, I will describe a range of techniques we have developed to enhance information access in these three scenarios of poor connectivity. In Scenario 1, we have built an entire SMS-based protocol stack for mobile applications being used in India, Mexico and Ghana as well as a live SMS search engine in Kenya. We are also rolling out a data-over-GSM voice stack to support data connectivity over cellular voice.

In Scenario 2, I will describe why some of the fundamentals of network protocols break down in these regimes and why we need a completely new Web architecture for these types of networks. We have deployed early versions of our system in a few schools and universities in India, Kenya.

In Scenario 3, I will describe how we can use vertical search engines to deliver a vertical slice of the Web in a hard-disk and provide an offline searchable and browse-able Internet. This system has been used in schools in India and Kenya as an educational tool for students and teachers.

This is joint work with several others with Jay Chen being a primary leader for many of these projects.

Lakshminarayanan Subramanian is an Assistant Professor in the Courant Institute of Mathematical Sciences at NYU.

His research interests are in the areas of networks, distributed systems and computing for development. He co-leads the Networks and Wide-Area Systems(NeWS) group (which investigates software solutions for distributed systems, wireline and wireless networking, operating system, security and privacy, technologies and applications for the developing world) and the CATER Lab at NYU ( which focuses on developing and deploying low-cost, innovative technology solutions to some of the problems in developing regions in terms of communication, healthcare and microfinance).

Recently, he has co-established a new Center for Technology and Economic Development (CTED) at NYU Abu Dhabi which brings together students from several disciplines (CS, economics, healthcare, education, policy). He is the recipient of several awards including the  NSF CAREER Award (2009), IBM Faculty Award (2009, 2010) and C.V. Ramamoorthy Award. He has been at the forefront of several technological innovations for development that have been used in several countries around the world.

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Lakshminarayanan Subramanian Assistant Professor in the Courant Institute of Mathematical Sciences Speaker University of New York
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Reuben W. Hills Conference Room

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Postdoctoral Fellow
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Dr. Alexander Betts is the Hedley Bull research fellow in International Relations in the Department of Politics and International Relations at the University of Oxford, where he is also director of the MacArthur Foundation-funded Global Migration Governance project. He received his MPhil (with distinction) and DPhil from the University of Oxford. His research focuses on the international politics of refugee protection and migration. His main academic focus is on understanding the conditions under which international cooperation takes place in the refugee regime and other areas of migration. In particular, the theoretical focus of his work is on the dynamics of international institutions: on a ‘horizontal' level (across issue-areas and policy fields) and on a ‘vertical' level (between the global and the national level). He has worked on a range of policy issues including forced migration and development, protracted refugee situations, and the protection of vulnerable irregular migrants.  His research has a geographical focus on Sub-Saharan Africa, and he has carried out extensive fieldwork across the region, including in South Africa, Botswana, Kenya, Tanzania, Ethiopia, Djibouti, and the DRC. He has taught a range of graduate courses including ‘International Relations Theory', ‘International Relations of the Developing World' and ‘Forced Migration and International Relations'. He is on the Executive Committee of the International Association for the Study of Forced Migration (IASFM). He has previously worked for UNHCR, and been a consultant to UNHCR, IOM, and the Council of Europe.

 

(Profile last updated in September 2011.)

CV
Alexander Betts Post-doctoral Fellow Speaker CISAC
Brenna Powell Predoctoral Fellow, CISAC; PhD Candidate, Harvard University Commentator
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Nathan Eagle, Founder and CEO of txteagle spoke at the weekly Liberation Technology Seminar Series on Dececember 2, 2010 about mobile phone usage in the developing world.

Although txteagle began in 2007 as a purely academic project, the current goal of the company and of its founder and CEO, Nathan Eagle, is to give one billion people a five percent raise. In his presentation, Eagle described the context for which txteagle was designed, how the company's focus has evolved over the past three years, and what steps the company is taking to move closer to achieving this goal in the future.

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Eagle began by offering some background information to explain the initial impetus behind txteagle. Today, about 63% of global mobile phone usage takes place in the developing world, making airtime usage in emerging markets worth about $200 billion a year. Mobile phone users at the so-called "Base of the Pyramid" typically spend 10% of their income on mobile phone airtime. Through his experience living in emerging markets and teaching mobile application development in universities across sub-Saharan Africa, Eagle began to see that a significant opportunity space existed to reduce the cost of airtime for people at the base of the pyramid, in effect giving these people a raise.

Mobile applications developed as a part of MIT's Entrepreneurial Research on Programming and Research on Mobiles (EPROM) project offered some insights into the potential of mobile-based tools. In Rwanda, where electricity is a prepaid service, one of Eagle's former students quickly cornered a significant share of the market by creating scratch cards for crediting one's electricity bill via mobile phone. In Eastern Kenya, a program called SMS Blood Bank was created to enable real time monitoring of blood supplies at local district hospitals in Eastern Kenya. Although SMS reporting of low blood levels resolved the huge amount of latency in the system of local district hospitals (where responses to dips in supply had typically taken up to 4 weeks), the price of reporting blood levels via SMS represented a pay cut for local nurses; despite nurses' initial enthusiasm, SMS reporting tapered off within weeks. When the idea of sending about 10 cents of airtime to compensate nurses for each SMS report of blood level data proved a success, the model behind txteagle was born.

Designed as a means to monetize people's downtime, txteagle has grown rapidly through partnerships with over 220 mobile operators in about 80 countries around the world. In turn for helping these operators analyze their customer data, txteagle has gained access to about 2.1 billion mobile subscribers. Partnering with txteagle is a winning proposition for mobile operators, since the airtime compensation mobile subscribers receive from txteagle improves operators' Average Revenue per User (ARPU), a statistic that had been plummeting as more and more poor people became mobile phone users. By enabling people to carry out work via web browsers or SMS and compensating them via mobile money or airtime, txteagle has become a market leader at efficiently gathering data in the developing world.

Since txteagle was first created, the company has attempted to move from an outsourcing/back-office model to an emphasis on work that leverages a person's unique local knowledge and information. Typically outsourced tasks such as forms processing, audio transcription, inventory management, data cleaning, tagging, and internet search, tend to be less rewarding to the worker. By focusing on local data instead, txteagle enables unprecedented insight into emerging markets, all while optimizing engagement with local customers. Typical tasks include: maps and directions, local market prices and businesses, survey research and polling, and other forms of local knowledge gathering.

One of txteagle's central initiatives, GroundTruth, leverages this local knowledge-based model to carry out better market research. Today, global brands are already spending about $125 billion annually in emerging markets to engage the "next billion," but they typically carry out this research in a sub-optimal way. Through the txteagle platform, Eagle suggests, brands and organizations can use advertising money to design better products and services, conduct market research, and carry out brand engagement. Recent success cases include the use of txteagle to help a program of the United Nations to reach survey respondents directly and to enable the World Bank to obtain better local market price data at lower cost. 

Although txteagle's rapid growth and early successes have been encouraging, the company has ambitious goals for the next two years. The company began by focusing on outside sales through its GroundTruth market research program. Next year, the company  hopes to generate syndicated data and ultimately to create a self-source platform enabling anyone to conduct their own population-level surveys.  By continuing to focus on improving the quality of both their data and workers over time, txteagle aims to have an even greater positive impact on the incomes of the hundreds of millions of mobile phone users at the base of the pyramid.

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Liz Carlson is a 2010-2011 pre-doctoral fellow at CDDRL and a PhD candidate in the department of Political Science at UCLA (to be completed in 2011). While at CDDRL, she will work on her dissertation which uses experimental and survey methods to investigate whether ethnic voting in Uganda is fundamentally expressive or has its roots in the experience or expectation of ethnic patronage. She will also work on projects on the distribution of electrification in Kenya and a panel study on the impact of new oil on democratic consolidation in Ghana and Uganda. Her research has been funded by the National Science Foundation, among other sources.

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CURRENT INSTITUTION:
Program on Democracy, Yale MacMillan Center for International and Area Studies

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CDDRL Fellow 2010-2011
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PhD

Liz Carlson is a 2010-2011 pre-doctoral fellow at CDDRL and a PhD candidate in the department of Political Science at UCLA (to be completed in 2011). While at CDDRL, she will work on her dissertation which uses experimental and survey methods to investigate whether ethnic voting in Uganda is fundamentally expressive or has its roots in the experience or expectation of ethnic patronage. She will also work on projects on the distribution of electrification in Kenya and a panel study on the impact of new oil on democratic consolidation in Ghana and Uganda. Her research has been funded by the National Science Foundation, among other sources.

Elizabeth Carlson CDDRL Fellow 2010-2011 Speaker
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Patrick Meier is the Director of Crisis Mapping at Ushahidi and the co-founder of the International Network of Crisis Mappers. He serves on the boards of the Meta-Activism Project (MAP) and Digital Democracy. Patrick was previously the co-director of the Harvard Humanitarian Initiative's (HHI) Program on Crisis Mapping and Early Warning. He has consulted for several international organizations on numerous crisis mapping and early warning projects in Africa, Asia and Europe.

Patrick is completing his PhD at The Fletcher School of Law and Diplomacy at Tufts University. His dissertation focuses on the the impact of information and communication technologies on the balance of power between repressive regimes and popular movements. He has an MA in International Affairs from Columbia University and is an alum of the Sante Fe Institute's (SFI) Complex Systems Summer School.

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CDDRL Fellow 2010-2011
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PhD

Patrick Meier is the Director of Crisis Mapping at Ushahidi and the co-founder of the International Network of Crisis Mappers. He serves on the boards of the Meta-Activism Project (MAP) and Digital Democracy. Patrick was previously the co-director of the Harvard Humanitarian Initiative's (HHI) Program on Crisis Mapping and Early Warning. He has consulted for several international organizations on numerous crisis mapping and early warning projects in Africa, Asia and Europe.

Patrick is completing his PhD at The Fletcher School of Law and Diplomacy at Tufts University. His dissertation focuses on the the impact of information and communication technologies on the balance of power between repressive regimes and popular movements. He has an MA in International Affairs from Columbia University and is an alum of the Sante Fe Institute's (SFI) Complex Systems Summer School.

Patrick blogs at iRevolution.net

Patrick Meier CDDRL Fellow 2010-2011 Speaker
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CURRENT INSTITUTION:
Program on Democracy, Yale MacMillan Center for International and Area Studies

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CDDRL Fellow 2010-2011
Carlson.jpg
PhD

Liz Carlson is a 2010-2011 pre-doctoral fellow at CDDRL and a PhD candidate in the department of Political Science at UCLA (to be completed in 2011). While at CDDRL, she will work on her dissertation which uses experimental and survey methods to investigate whether ethnic voting in Uganda is fundamentally expressive or has its roots in the experience or expectation of ethnic patronage. She will also work on projects on the distribution of electrification in Kenya and a panel study on the impact of new oil on democratic consolidation in Ghana and Uganda. Her research has been funded by the National Science Foundation, among other sources.

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Information and communication technology platforms have transformed many aspects of modern life for many individuals around the world. They have revolutionized the realms of commerce, sociability, and even production. The realm of politics and governance, however, is more resistant to ICT revolutions. In this paper, we argue that there are fundamental dis-analogies between politics and these other realms that make the pace of innovation, and to the incidence of transformative ICT platforms, much lower. Instead of looking for "the next big thing," those who wish to understand the positive contribution of ICT to political problems such as public accountability and public deliberation should focus on incremental rather than revolutionary dynamics. We examine these incremental dynamics at work in six important ICT-enabled political accountability efforts from low and middle-income countries (Kenya, Brazil, Chile, India, Slovakia).

Archon Fung is the Ford Foundation Professor of Democracy and Citizenship at the Harvard Kennedy School. His research examines the impacts of civic participation, public deliberation, and transparency upon governance. His books include Full Disclosure: The Perils and Promise of Transparency (Cambridge University Press, with Mary Graham and David Weil) and Empowered Participation: Reinventing Urban Democracy (Princeton University Press). Current projects examine democratic reform initiatives in regulation, public accountability, urban planning, and public services. He has authored five books, three edited collections, and over fifty articles appearing in journals including American Political Science Review, Public Administration Review, Political Theory, Journal of Political Philosophy, Politics and Society, Governance, Journal of Policy and Management, Environmental Management, American Behavioral Scientist, International Journal of Urban and Regional Research, and Boston Review.

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Archon Fung Ford Foundation Professor of Democracy & Citizenship Speaker Harvard Kennedy School
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